Privacy Policy
Effective January 1, 2026
Landmark Epoxy Flooring of Poinciana, poincianaepoxyflooringandconcretepolishing.com, hi@poincianaepoxyflooringandconcretepolishing.com
Who this policy covers
This policy explains how Landmark Epoxy Flooring of Poinciana handles the information you share with us when you use this website, call us or ask for a quote. We're a flooring contractor in Poinciana, FL, and we coat, polish and repair concrete floors for homes and businesses in the cities around it.
It covers every page on this site, starting from our home page. You can read more about who we are on our About page.
Information you give us
When you fill out our quote form, call us or send us an email, you give us information like your name, phone number, email address, the address of the job and details about your floor. We only ask for what we need to answer you and to look at the job.
Our quote form is run by an outside form service, so what you type into it is stored by that service and then sent to us. If you'd rather not use the form, you can call us at (863) 366-5021 instead.
You might also send us photos of your floor or describe problems like cracks, peeling coatings or moisture. We use those only to understand the job and plan the work.
Information collected automatically, including cookies
Like most websites, this site may collect basic information about your visit, such as your browser type, the device you're using, the pages you looked at, how you found the site and a general location based on your internet connection. This doesn't tell us who you are by name.
We may use cookies, which are small files your browser stores, and similar tools from analytics providers so we can see which pages people use and fix the ones that aren't working well. You can block or delete cookies in your browser settings, and the site will still work, though some features may not remember your choices.
How we use your information
We use what you give us to reply to your questions, schedule a visit, give you a quote, do the work you hire us for and follow up afterward. We may also use it to keep records of jobs we've done, handle billing and meet our legal and tax obligations.
We use visit information to understand how the site is used and to make it easier to find what you need. We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.
Who we share it with
We share your information only with the people and services that help us run the business, such as our form provider, website host, analytics provider, email and phone services and anyone who handles our billing or bookkeeping. They get only what they need to do that job for us.
We may also share information if the law requires it, to protect our rights or safety, or if the business is sold or changes hands. We won't share it for any other reason without asking you first.
How long we keep it
We keep quote requests and messages for as long as we need them to answer you and to follow up on your job. If you hire us, we keep job and billing records for as long as we need them for warranty questions, taxes and other legal reasons.
When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept by the analytics provider under its own rules.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for a legal or business record, and if so, we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other privacy rights, and we'll honor the ones that apply to you.
Keeping your information safe
We take reasonable steps to protect the information you share, and we limit who on our end can see it. No website or online service is completely secure, so please don't send us things like bank details or Social Security numbers through the form or by email.
Children's privacy
This site is meant for adults who are planning flooring work. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it takes effect once it's posted.
How to raise a privacy concern
If you have a question about your information or want to make a request, reach out through our Contact page, use the email address listed on this site or call us at (863) 366-5021. Tell us what you'd like us to do, and we'll reply within 1 business day.
We may need to confirm who you are before we change or delete anything, so we don't act on someone else's request by mistake.